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Ink and Toner Technician - Cartridge World Buckhead

Join a Winning Team at Cartridge World USA!

We are the World Leader in Inkjet and Laser Cartridge Refilling with over 1600 Franchised Retail Stores Worldwide and rated #1 by Entrepreneur Magazine!

We are currently seeking a full time Ink and toner technician for our Buckhead location.


Responsibilities Include:

Refill ink jet and laser cartridges on a daily basis according to quotas set by manager

Maintain equipment according to store standards

Maintain safety in technician area according to store standards

Dispose of used ink jet and laser cartridges according to store procedures

Dispose of all regulated waste according to OSHA standards

Provide assistance to customers regarding technical issues

Recommend selections that meet the customer's needs

Use Point of Sale system to enter customer information, quantity, description and pricing information

Answer customer's questions ensuring that customer is well informed about the Cartridge World refilling and remanufacturing process

Assist in receiving incoming shipments ensuring that all quantities received match ordered quantities

Provide assistance in stocking merchandise both in retail store front and in back office

Assist in ensuring that adequate quantities of inks are in stock

Facilitate ordering process when quantities reach re-order point

Maintain a clean and orderly technical area 



Requirements:

Demonstrated customer service skills with ability to provide outstanding customer service to diverse population of clients

Previous experience in printer or cartridge technology desired but not required

Strong mechanical aptitude 

Ability to work with multiple projects and deadlines 

Must maintain compliance with Company polices and dress codes

Ability to lift 50 pounds without assistance



Position is full time. Must be able to work Saturdays.
Please Email resume, salary requirements, and availability

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